Telehealth Primary Psychological Program

Quick access to target, effective psychological treatment

Effective psychological treatment

Aimed to help workers self-manage their recovery

Aimed to help self managers

Interdisciplinary care to enhance mental health outcomes and work participation

Enhance mental health outcomes

Virtual assessment and therapy

Virtual

Primary Psychological Program

Who’s it for?

Anyone who has suffered a Psychological injury at work or in a motor vehicle accident. Recovery from a Psychological injury is complex – we’ve developed an evidence-based, early identification and intervention program aimed at screening, assessment, treating and supporting claimants through the recovery process.

In 2022, there was an increasing trend in both the frequency and length of workers' compensation claims related to psychological injuries. These types of injuries present a unique challenge to healthcare professionals and employers, as they often involve longer and more complex recovery periods compared to physical injuries.

A further complication is a co-morbidity between poor mental health and people who have suffered physical injuries. The data consistently shows that individuals with psychological injury claims tend to be absent for longer periods of time before returning to work, underscoring the need for targeted, practical approaches to support their recovery journey.

Addressing this trend, Navigator Group has developed a focused program that emphasises early identification and intervention, aiming to streamline the recovery process for psychological injury claims. Integrating evidence-based methods and providing comprehensive support, we strive to accelerate recovery and facilitate a smoother return to work, addressing the critical challenges of these increasingly prevalent psychological injuries.

How does it work?

Given the stigma often associated with mental health and mental treatment programs, our experience has proven the power of small, trusted conversations with patients to optimise recovery.

  • We reach out to you on a regular basis for an independent and confidential discussion to see how you are coping with your injury and recovery. 

  • We screen and triage for psychological and psychosocial barriers to help you get back on your feet and recover. 

  • We utilise world-leading treatment and support interventions to address the barriers and support you through to recovery. 

  • We repair trust and increase confidence.

  • Provide patients with home tools and resources to help you manage your injury.

What are the benefits?

Our Primary Psychological Program is led by a trusted team with vast industry experience.

  • Expedited access to highly qualified Mental Health practitioners and therapists.

  • Regular screening and support calls to ensure our patients recovery remains on track.

  • Helping patients navigate the complex recovery journey.

  • Helping simplify your recovery journey.

  • Helping increase customer and patient satisfaction.

  • Helping our patients return to everyday life

  • Understanding psychological injuries involves recognising their distinct nature and impact on employees compared to physical injuries. These injuries, often invisible, can arise from workplace stress, traumatic events, or accidents. They encompass a range of conditions, including anxiety, depression, and PTSD, profoundly affecting an individual's mental state and daily functioning.

    Unlike physical injuries, psychological harm can be less apparent, making diagnosis and treatment more challenging. This complexity requires a nuanced approach to treatment that addresses not just the symptoms but the underlying causes and individual experiences associated with these injuries.

    Psychological injuries necessitate a compassionate approach that goes beyond traditional medical treatments. Recognising their impact on an employee’s overall well-being, effective care must be holistic, considering the emotional, cognitive, and social aspects of the employee's life. This comprehensive view is crucial for fostering a truly healing environment.

  • Early identification and intervention in cases of psychological injury are essential for effective recovery. Identifying these issues promptly can prevent the escalation of symptoms and the development of more severe mental health conditions. Early intervention leads to more successful treatment outcomes, shorter recovery times, and a faster return to work, reducing the overall impact on the employee's life and work. This proactive approach is key in managing the complexities of psychological injuries, ensuring that workers receive the right support and treatment as early as possible.

  • Navigator Group’s approach to psychological injuries is grounded in evidence-based practices. This method involves utilising current, well-researched strategies proven to be effective in treating and managing psychological injuries. The focus is on employing scientifically supported techniques and therapies to ensure employees receive the highest standard of care. This approach not only enhances the effectiveness of treatment but also ensures consistency and reliability in the recovery process, leading to better outcomes for workers navigating the complexities of psychological injuries.

  • In Navigator Group's recovery process, treatment and support are integral to the healing journey. This involves a comprehensive suite of services that cater to the specific needs of employees recovering from psychological injuries. The focus is on delivering personalised care, which includes a blend of therapeutic interventions and continuous support mechanisms.

    These services are designed to address both the immediate and long-term aspects of recovery, ensuring that employees receive the necessary tools and guidance to navigate their path back to mental wellness and functional normality. This holistic approach is fundamental to achieving successful recovery outcomes.

  • The path to psychological recovery with Navigator Group is a journey marked by a structured yet adaptable approach. Our program is attuned to the unique challenges and needs of employees recovering from psychological injuries, incorporating tailored therapies, ongoing support, and regular assessments.

    Recognising the stigma often associated with mental health treatment, Navigator Group emphasises the importance of small, trusted conversations, providing regular, independent, and confidential discussions to optimise recovery. This approach includes screening and triage for psychological barriers, employing world-leading treatment interventions, and rebuilding trust and confidence. Clients are also equipped with home tools and resources, supporting them through every stage of recovery and fostering resilience and well-being.

  • The Navigator Group's program for psychological injury recovery stands out for its comprehensive, evidence-based approach. This program not only addresses the immediate psychological needs of those injured but also guides them through a sustainable recovery process. With a focus on individualised care, early intervention, and continuous support, Navigator Group ensures that each employee receives the best possible treatment tailored to their unique situation. This approach reflects a deep commitment to the mental well-being of workers, setting a new standard in psychological recovery and showcasing the Navigator Group’s dedication to facilitating positive, long-term outcomes.

 Contact us.

  • nsp_referrals@navigatorgroup.com.au

Find the recovery plan that fits your needs